Our Members

We pride ourselves on having maintained our mutual status for more than 160 years. Being a mutual Building Society means that we are owned by and run for the benefit of our 500,000 Members. As we do not have any shareholder interests to satisfy, all our profits are put back into your Society, to benefit you, our Members.

What is a Member?

You are a Member of Principality if you are over 18, and have a Mortgage or Savings account with us. For further details, click here for Principality Building Society Rules.

Being a Member gives you the right to:

  • Make your voice heard
  • Challenge the way your Society is run
  • Ask questions of the Board

If you are over 18 and have over £100 in a savings account, or over £100 owing on a mortgage account you will also have voting rights at our Annual General Meeting. If you have a joint account, then the Representative of that account is the voting Member. 

Make your voice heard

Our interactions with Members help us to understand where we need to focus and improve, but also what we must continue to do. There are many ways we do this including through online and in-Branch feedback.  We’re continuing to monitor guidance and hope that 2022 is the year we can return to running in person events.

In 2021, we were proud to launch Member Pulse, an online community of Members across Wales and the UK whom we can consult with, and get views and feedback on in real time and on a frequent basis.

The community has had a great input into key areas of the society, including: 

  • Product feedback
  • Literature testing
  • Diversity and inclusion survey
  • Strategy discussions
  • Sustainability 

We would love to have as many Members to sign up to Member Pulse as possible, to ensure we build the future of our Society, together. 

Member Pulse

If you’ve got ideas about how we can make Principality work for you, let’s hear it. Our online community, Member Pulse, puts you at the heart of what we do.


Your Views Matter

As a progressive mutual society, we want to hear from our Members. See how you can have your say here.

Our Board Members

Our Board have a wide range of skills and experience and this enables them to enhance our Members’ dividend. Meet them here.

  • 6th largest UK building society
  • A mutual building society, owned by and run for the benefit of our 500,000 members
  • Over 160 years' experience
  • Taking care of over £10 billion of our customers' assets
  • Members can access a Member Rewards page featuring competitions, discounts and more.

Principality. Where home matters.