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Your online statement explained

Your statement shows the interest you’ve earned for the year, as well as your ‘move money in’ and ‘move money out’ transactions.

If you find anything on your statement which you believe is incorrect please let us know immediately.

Please send your statement to our Customer Service Department at Principality Building Society, PO Box 89, Queen Street, Cardiff, CF10 1UA, highlighting the queries.


Please read the following information with your statement:

Summary Rate Guide and Statement Explanatory Notes

FSCS Information Sheet and Exclusion List