Home Insurance
Important information about Home Insurance
Our contract with provider and underwriter, Liverpool Victoria (LV=) has come to an end and we no longer offer new home insurance policies to our Members through (LV=).
Understanding the importance of home insurance to our Members, we will be looking to introduce new insurance opportunities in the future.
Existing LV= Customers
If you have an existing home insurance policy with LV=, there is no change to the service you will receive from LV= and no change to your policy.
Ahead of your renewal date, which can be found in your policy documents, LV= will be in touch as normal.
- Contact numbers
- Policy documents
To make a claim
Call 0330 678 5004
Monday to Friday: 8am – 8pm
Saturday: 8am – 4pm
Emergency claims: Open 24 hours a day 7 days a week
For questions regarding your existing policy contact LV= directly
Call 0330 678 5180
Monday to Thursday: 8am - 8pm
Friday: 8am - 6pm
Saturday: 9am - 5pm
Sunday and bank holidays: Closed
Other useful contact numbers
Home emergency: 0330 678 5246. Open 24 hours a day 7 days a week.
Legal expenses: 0330 678 5245. Open 24 hours a day 7 days a week.
For your LV= policy documents, please see below:
Connect with us
