Careers Frequently Asked Questions

Still have some questions to ask us? Below are frequently asked questions, however if you feel you have one that we haven't answered then please don't hesitate to get in touch at

How do I apply for a branch based or head office role?

All of our roles are advertised on our main careers page and due to the high volume of CV’s sent to us, we’d prefer all applications to be submitted through our online portal.

If you don’t see a role to suit you right now you can create an account and sign up for job alerts or add your CV to our talent pool!

What is the recruitment process?

Once you’ve submitted an application it will be processed by our recruitment team once the closing date has passed. You will receive a reply within two weeks and if successful for interview you will be invited to one of our assessment days.

The interview process will give you an opportunity to meet with our hiring managers and find out more about the role and the wider business. Following current government guidelines, all interview assessments will be completed virtually. Each interview process will consist of a minimum of 2 stages, a competency based interview structured around our company values which will assess your behavioural and cultural fit, and a second element that will assess your technical ability for the role.

Where will I be working?

This depends on the role. For retail roles, you could be working in one of our 53 branches across Wales and the Border. We also have a busy Head Office in Cardiff City Centre and for anyone working on our transformation programme; you may be based in our other city centre office in Trafalgar House.

What ID will I be required to provide?

Right to work documents are a legal requirement that we need to have on file should you be offered a role. For UK & EU residents, we will need 3 forms of ID, preferably a certified copy of a valid passport or full birth certificate, a valid driving licence and a proof of address, such as utility bill or bank statement, dated within the last 3 months

What are the pre-employment checks?

As we are a financial services business, we will run a credit check on all candidates who are successful for a role at Principality. All candidates will need to demonstrate their current credit status is satisfactory in order for us to consider you for a role with us. We will also request 3 years of references and a character reference which we need to have on file in order for you to commence employment.  Under new regulations, all colleagues joining us will also need a DBS check before commencing employment.

I have a conviction can I still apply?

Once the conviction is spent, we will accept your application.

What should I wear to the interview?

Professional business dress is recommended.

I can’t make the telephone interview what shall I do?

No problem, let us know in advance and we can look to reschedule for you.

I am unsuccessful can I reapply?

We wouldn’t encourage any candidate to apply for the same role if re-advertised within 6 months. If your experience has significantly changed and now more closely matches the role you applied for, please do reapply and mention this in your application.

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Current Vacancies Check out our current vacancies and see if we have something that will suit you.

  • 6th largest UK building society
  • A mutual building society, owned by and run for the benefit of our 500,000 members
  • Over 160 years' experience
  • Taking care of over £10 billion of our customers' assets
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