What is it like to work in a Principality branch?

We have maintained our presence on the high streets of Wales and its borders for more than 150 years and we’re are proud to call it home. Our colleagues in branch are the face of the company and strive to help people prosper in their homes at every stage of life. Find out what a day is like for our colleague Clare.

A day in our branch

Meet Clare, a senior customer consultant as she talks to us about what a normal day working in one of our high street branches is like.


What is the key to our successes? Our people behind the branches in head office are essential to help us be the business we want to be. Find out more about what their roles are.