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About us

Your down to earth mortgage and savings specialists.

We do things a little differently around here…


We’re a building society. We’re owned and run for you; our 500,000 members.


That means 0% of our profits go to shareholders. Instead, we reinvest our profits into improving our products and services. And having a meaningful impact on the things that matter to us, and you.


We’ve been helping people save and buy a place to call home for over 160 years

So, we like to think we’re pretty good at what we do.

We’re a building society, which means...

  • We’re owned by our members 

    We’re a building society, so we don’t have shareholders. That means we don’t have to pay them dividends. Instead, we can use our profit for good. We invest in things like supporting local communities, championing important causes, and improving things for our members.

  • Our members get a say 

    Principality members have a voice. As a member, you can help shape how we run the Society. You can attend our Annual General Meeting to ask questions, hear about our upcoming plans, and vote on decisions about the future of the Society. 

Why people choose us...

  • 500,000+

    A growing number of members saving and buying homes with us

  • £1.3 million

    3% of our profit before tax supported communities in 2023

  • 90%

    Nine in ten customers said they’d recommend us in 2023

  • We care

    We reduced our carbon emissions by 37% in 2023

We’re empowering our people

We're all about building strong relationships. We've created an engaged and passionate team and we’re all laser-focused on doing our best for you.

Looking after yourself

We’re building a fairer society

Not having to pay shareholders means we can put our money where our mouth is. Find out how we’re tackling social inequality and building a fairer future for everyone.

Doing our bit

We’re protecting our planet

The world belongs to us all, and we’re serious about operating our business with transparency and integrity. Find out how we’re doing our bit to protect the planet.

Getting better together
Graohic Your opinion matters Let's hear it

Join our Member Pulse community

Have a say in what we do by joining our Member Pulse community. Open to members over the age of 18 who have a Principality savings account or mortgage.

  • Influence our decisions and help shape the future of the Society
  • Take part in surveys, polls and discussions
  • A chance to win prizes in our monthly draws